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How to Fix BG3 Server Shutting Down Error – Causes & Solutions

How to Fix BG3 Server Shutting Down Error – Causes & Solutions

Baldur’s Gate 3 (BG3) players often encounter the “server shutting down” error, which disconnects them from multiplayer sessions. This issue can occur for several reasons, such as server maintenance, network instability, ISP restrictions, or firewall settings blocking the connection.

Since BG3 heavily relies on online multiplayer servers, any disruption in the connection can lead to this error. If you are facing repeated disconnections while playing, there are several ways to fix this issue.

This guide will help you understand why the BG3 server shutting down error happens and provide step-by-step solutions to resolve it.

What Does BG3 Server Shutting Down Error Mean?

The server shutting down error in Baldur’s Gate 3 means that the game is losing connection to the multiplayer servers, forcing players out of their sessions.

This issue can occur due to:

If the error occurs frequently, it is important to determine whether the issue is on your end or a server-side problem.

Common Causes of BG3 Server Shutting Down Error

This error is typically caused by either server-side problems or player-side network issues. Here are the most common reasons:

How to Fix BG3 Server Shutting Down Error

Follow these steps one by one to resolve the issue and reconnect to Baldur’s Gate 3 multiplayer.

1. Check if BG3 Servers Are Down

Before troubleshooting your connection, confirm whether BG3 servers are online. If the servers are down, waiting is the only option.

To check BG3 server status:

If the servers are experiencing downtime, the best option is to wait for the developers to restore them.

2. Restart the Game and Your Internet Connection

A quick restart can help clear temporary connection issues.

  1. Close Baldur’s Gate 3 completely.
  2. Restart your PC, console, or gaming device.
  3. Restart your router and modem by unplugging them for 30 seconds, then turning them back on.
  4. Relaunch BG3 and try reconnecting to the multiplayer server.

If the error was caused by a temporary network glitch, this should fix it.

3. Verify Game Files on Steam

Corrupt or missing game files can prevent BG3 from maintaining a stable connection. Verifying game files ensures that any damaged or incomplete data is repaired.

For Steam users:

  1. Open Steam and go to Library.
  2. Right-click on Baldur’s Gate 3 and select Properties.
  3. Navigate to the Installed Files tab.
  4. Click Verify Integrity of Game Files.
  5. Wait for the process to complete, then restart the game.

For GOG users, use the Verify / Repair feature in the game library.

4. Update Baldur’s Gate 3 to the Latest Version

An outdated version of the game may cause server connection issues. Ensure that BG3 is fully updated.

For Steam users:

  1. Open Steam and go to Library.
  2. Find Baldur’s Gate 3 and check for pending updates.
  3. If an update is available, download and install it.

For Epic Games or GOG users, update the game through the respective launcher.

5. Adjust Firewall and Antivirus Settings

Firewalls and antivirus programs sometimes block online games from accessing the internet. Adding BG3 to the allowed list can resolve connection issues.

To allow BG3 through Windows Firewall:

  1. Open Windows Defender Firewall and go to Allow an app through Windows Firewall.
  2. Click Change settings, then Add another app.
  3. Locate BG3.exe and add it to the exceptions list.
  4. Ensure both Public and Private networks are selected.
  5. Save the changes and restart your game.

For third-party antivirus programs, add BG3 as an exception in the security settings.

6. Use a Wired Connection Instead of Wi-Fi

Wi-Fi connections can be unstable, leading to high ping and packet loss, which may trigger disconnections. A wired Ethernet connection provides better stability.

If possible:

7. Try a Different Network or VPN

Some internet service providers throttle gaming connections or block certain game servers. Testing a different network can help identify whether your ISP is causing the issue.

To check:

8. Contact Support

If the error persists after trying all troubleshooting steps, contacting Larian Studios support is the next best option. They can assist with server-related issues, persistent multiplayer disconnects, or technical problems that player-side fixes cannot resolve.

You can reach out through the Larian Studios Help Center for direct support, report ongoing multiplayer issues in the official game forums, or check BG3’s social media pages for updates on known bugs and server maintenance schedules.

Preventing BG3 Server Shutting Down Error in the Future

Conclusion

BG3’s server shutting down error is a frustrating issue, but it is often fixable with simple troubleshooting steps. By checking server status, ensuring a stable connection, verifying game files, and adjusting firewall settings, most players can resolve the problem and enjoy uninterrupted multiplayer gameplay.

If the issue persists, reaching out to Larian Studios support or waiting for an official patch is the best course of action. If this guide helped you, share it with other players experiencing the same issue.

 

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