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Author: Emily Harris

Content Refresh Framework: Deciding What to Update vs. Sunset


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In the ever-evolving landscape of digital content, staying relevant is not just a best practice—it’s a necessity. As content ages, some of it loses value, accuracy, or alignment with current brand objectives. To ensure content continues to drive traffic, conversions, and engagement, businesses must regularly evaluate what should be updated and what should be sunset…. Read More

Site Speed Budgets: Governance for Designers, Devs, and PMs


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In the modern era of high-speed internet and mobile-first design, user attention spans are shorter than ever. If a website fails to load within seconds, users are likely to abandon it, leading to lost revenue and engagement. This has made site speed an essential factor in digital success—and one that requires the shared responsibility of… Read More

GA4 Explorations: URL-Level Insights without Sampling Headaches


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Google Analytics 4 (GA4) has fundamentally redefined how marketers, analysts, and product teams understand their digital performance. With a shift in architecture from session-based to event-based tracking, GA4 provides enhanced flexibility and granularity in data gathering. One of the standout features gaining prominence among seasoned analysts is GA4 Explorations—a powerful tool for in-depth user behavior… Read More

How to Troubleshoot Common Issues with Superhuman Email Quickly


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Superhuman is one of the fastest and most advanced email clients available today, promising users a streamlined communication experience with powerful productivity tools. However, like any software, users may occasionally encounter issues that hinder their workflow. Whether you are a power user or a beginner, understanding how to quickly troubleshoot common problems can save time… Read More

Internal Search Optimization: Query Logs as Content Ideas


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Have you ever stopped to consider what your website visitors are really looking for? Hidden within your internal search data is a goldmine of insights—an often overlooked resource that can fuel your content strategy. Internal search optimization isn’t just a technical adjustment; it’s a strategic tool that lets you tap directly into your audience’s intent…. Read More

INP Optimization for React and Next.js


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When building modern web applications with React and Next.js, user experience is a top priority. One of the most recent metrics introduced by Google to measure interactivity and perceived performance is the Interaction to Next Paint (INP). As the web evolves, optimizing for INP is becoming essential for developers who care about fast, responsive applications…. Read More

GA4 Custom Dimensions: From Plan to Dashboard


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Custom dimensions in Google Analytics 4 (GA4) offer advanced user-centric tracking capabilities, providing businesses and marketers with deeper insights into user behavior. While GA4 delivers a robust standard data structure out of the box, custom dimensions allow you to tailor analytics to measure what’s most important to your specific business goals. However, effectively implementing custom… Read More

Chat UX for Docs: Guardrails, Citations, and Feedback


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In the rapidly evolving world of digital tools, the way users interact with information is undergoing a transformation. One of the most promising developments is the integration of conversational interfaces—particularly AI-powered chat user experiences (Chat UX)—into documentation platforms. These chat systems act as intelligent assistants, guiding users through complex content, answering questions contextually, and streamlining… Read More

Blog-to-Video: Repurposing With Scripts and Hooks


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As digital consumption habits rapidly evolve, repurposing blog content into video has emerged as a powerful strategy to amplify reach, boost engagement, and increase ROI. Whether you’re a content creator, marketer, or business owner, transforming written content into dynamic video formats allows you to tap into video-first platforms, such as YouTube, Instagram, and TikTok, and… Read More

Local SEO for Multi-Location SaaS


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Software as a Service (SaaS) companies have traditionally dominated the digital landscape with national or international reach, but as the industry evolves, so does the need for more localized strategies. For SaaS businesses operating in multiple locations—be they offices, service regions, or customer centers—local SEO isn’t just an add-on; it’s a critical growth driver. Understanding… Read More