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How You Can Leave Comments About the Agent’s Work in Live Chat

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In the last few years, live chat options have reshaped the customer-service industry. They provide an easy way for your visitors to get answers to questions and an efficient and cost-effective way for you to provide them. Ultimately, so you can get more customers. In fact, many visitors to websites now expect to see a… Read More

Pros and Cons of Live Chat on your Website

Published on by ; modified on January 28, 2021

When browsing through the internet, simply looking at websites and what they offer seems to be quite a bland view. Alongside making any purchase, inquiry, or question impersonal, having a simple FAQ may not fulfill the needs of your clients. Here is where Live Chat comes into play. We can argue the benefits and downsides… Read More