Can I use a custom page as the coming soon page?
Yes, you can use any custom page as your coming soon page!
Simply create a page by using your favorite page builders like Gutenberg, Elementor, Divi, Beaver Builder, Oxygen, Visual Composer, or any other. Then select the page you have created and set it as the coming soon page.
Learn more about how to set a custom page as your coming soon page.
Do you have examples of real user coming soon pages?
Yes, we do have a User Pages Showcase where you can see what our users have created with Coming Soon & Maintenance Mode.
While each image links to the original coming soon page, please note that some sites might already be live, so they no longer use the Coming Soon page.
Can I hide the license key so my customers don’t see it?
Sure, that’s one of our agency options.
Once you activate the license key on a site, simply activate the white label option in the license tab, and the license will be hidden.
If you’re interested in completely changing the plugin, you also rebrand it.
Is a Coming Soon Page bad for SEO?
No, a coming soon page will note have a bad impact on your SEO. On the contrary – it can help you improve your SEO by getting your site indexed faster.
If you do not believe us, check what Matt Cutts, an expert from Google, has to say in this short video.
Will you continue to maintain the free version?
Yes, we will continuously work on & maintain both the free and PRO versions of Coming Soon & Maintenance Mode. The free version is not going anywhere.
You can expect updates for the free plugin every 5 to 7 weeks. If anything urgent pops up, then obviously, we’ll push it ahead of schedule.
How many people work in your company?
Currently, around 20 people are working at WebFactory.
We also have several freelancers who we reach out to when we need to outsource specific tasks.
You can learn more about the company here.
Do you have an official Facebook group?
Yes, we do, and you’re welcome to join us: https://www.facebook.com/groups/WebFactoryLtd/
This Group provides WebFactorys’ premium products Community support (WP 301 Redirects, WP Reset, UnderConstructionPage, Coming Soon & Maintenance Mode, Google Maps Widget).
We also like to share our latest articles about WordPress and web design, as well as to discuss any related topics. And let’s not forget about the discounts and special deals only for group members.
I found a bug; how do I report it?
Sorry to hear that 🙁 Although we are very careful when developing a plugin, bugs are an inevitable part of any software.
If you have found a bug, please don’t hesitate to contact us and report the problem. We will check it out and fix it ASAP.
How can I contact support?
While browsing through the Dashboard, you will always have the contact beacon available at the bottom-right portion of your screen.
To contact support, you just need to:
- Click on the beacon to activate it
- Fill in your name, email address and write a message
- Click the “Send Message” button
Alternatively, while you’re using the plugin on your WordPress websites, you just need to:
- Go to Settings -> 301 Redirects
- Open the Support tab
- Click on the “Contact Support” tab
Please check your email address before sending it because that’s where we will be responding to you.
On the bottom of the page, you will find the “Site Info” section. This is necessary for our support agents to be able to assist you.
I lost my password, how can I login?
Don’t worry; we know it’s hard to remember or keep all those passwords you have on different sites and apps.
When it comes to Coming Soon & Maintenance Mode and the Dashboard, you can easily reset your password if lost. You can access the Reset Password page via https://dashboard.comingsoonwp.com/ or:
- Go to https://dashboard.comingsoonwp.com/
- Scroll down at the bottom of the page
- Click on “reset the password” button
- Once on the page, type in the email that you used when purchasing Coming Soon & Maintenance Mode
- Click on the “Get New Password” blue button
- Check your email and copy the new password
- Go back to https://dashboard.comingsoonwp.com/ and log in with the new password
After that, you can change the password by going to your profile pages.
How do I download the latest version of the plugin?
You can always access the latest version of Coming Soon & Maintenance Mode through the Dashboard.
Download the latest version of the plugin
Click on the menu item from the left to immediately download the latest version of the plugin. We continuously work on the plugin to make it better, so the new version means new features, as well as bug & security fixes. We strongly suggest keeping the plugin updated at all times.
Once installed on a site, Coming Soon & Maintenance Mode updates via the standard WP admin updates mechanism so you can update it seamlessly like any other plugin.
- Click on the download icon
- Wait for the file to download
- Save the file on your desktop or anywhere you prefer
After that, you can update the plugin:
- Open and log in to your FTP server
- Navigate to the folder that contains your WordPress site (it’s usually named “www”)
- Go to /wp-content/plugins/minimal-coming-soon-maintenance-mode
- Unzip the file you have previously downloaded
- Copy the content to the /minimal-coming-soon-maintenance-mode folder directory
I still see the coming soon page even after turning it off! Help!
If you have turned off the coming soon mode, you should be able to see your normal site – no matter what state it’s in.
But if you’re still seeing the coming soon page, it can be frustrating because reloading simply doesn’t help.
If you are using any caching plugins, please find the option to purge/delete memory from the plugin. Also, please force refresh the page by pressing CTRL+F5 if you’re using Windows/Linux or CMD+SHIFT+R if you’re using a Mac.
If you’re still having issues, contact our support.
I created a brand, but it doesn’t work
After you have created a new brand, you will have to assign it to a license in order to rebrand the plugin that’s using that particular license.
Assign the Brand to a license
If you have followed the steps above to create your new brand, everything should be ready. But before you can actually rebrand the plugin, you will need to attach this brand to a license.
- Create a new license or edit an existing one
- On the right-hand side of the screen, find the “Custom Branding” feature
- Select the brand you have just created
- Save changes
Please note that if you’re making changes to an existing brand, you will have to re-sync the license. You can do that from the plugin (license tab) or remotely via the dashboard.
Documentation didn't help? Contact support!
Customers who purchased and have a valid PRO license - contact our support via the contact form built into the plugin or use the general contact form. If you're using the later method please include your license key in the message or contact us via the email address used when purchasing. This speeds things along.
Using the free version? We have you covered too. Head over to the forums. First look at older threads and if you don't find anything useful open a new thread. Support is community-powered so it can take some time to get an answer. If you need premium support this second - upgrade to PRO.